Satisfaction Guaranteed Request Information Referral Program

Payment Solutions’ Rate and Service Guarantee

At Payment Solutions, we stand behind our commitment to you.  We begin our relationship with a consultation where one of our trained executives will work with you to create a customized rate structure based on a solution tailored to your business needs. Once you’re up and running, we’ll ensure you stay that way by providing you with solid customer service and support. Our goal is for you to become a long-term satisfied and loyal customer.

As part of our promise to you, if we are unable to provide the rates or services we proposed, we will release you from our service agreement as stated in our terms and conditions with no early termination penalty.

Specifically, we guarantee:

  • 24/7 exceptional, personalized service and that we will respond to all service inquires within 24 hours.
  • Payment Solutions will meet or beat any legitimate documented service offer from a competitor (upon completion of Payment Solutions’ Competing Offer Form).
  • All hardware and software upgrades needed to maintain your current service and security levels for the life of our agreement.
  • Payment Solutions will operate with absolute integrity and remain in good standing with the Better Business Bureau.
Payment Solutions Testimony

“At Western States Security, we appreciate Payment Solutions for their professionalism and plan structures. We are confident in our payment processing because of Payment Solutions' ability to "under promise and over deliver.”

- Western States Security, Inc.

Payment Solutions Testimony

“Payment Solutions provided prompt and efficient customer service. Equipment has met business expectations and complemented operations.”

- Sunrise Community Health

Payment Solutions Testimony

“I have never been so sorry to leave a company. I have now been back with Payment Solutions for a month and life is good. They have really taken care of me and my business. I have and will continue to recommend them to my business friends. Thanks!”

- Kay Dykes, Canyon Collectables

Payment Solutions Testimony

“Staci is a great sales agent and the Payment Solutions employees are very professional.”

- Michael Tabke, C & M Garage Doors

Payment Solutions Testimony

“We have been a customer of Payment Solutions for 5 years and the customer service has been outstanding! Ken originally activated our account and has been nothing but helpful whenever a question arises. I would strongly recommend Payment Solutions.”

- Jennifer Dollarhide, Larimer County Sports, LLC

Payment Solutions Testimony

“Four years ago I upgraded our POS terminals... Payment Solutions gave me the most professional presentation giving me a clear understanding of their services and costs. The conversion to Payment Solutions was simple and smooth.”

- Keith Johnson, Cables Pub & Grill